Privacy policy

Last updated: 23 October 2026

This is an English translation provided for information. In case of any discrepancy, the Spanish version prevails.

1. Data controller

The controller of the personal data collected through www.elpuertopickleball.com is:

• Owner: Club Deportivo de Pickleball El Puerto de Santa María.
• Tax ID (NIF): G75290072.
• Address: Calle Trilla s/n. El Puerto de Santa María. Cádiz.
• Email: info@elpuertopickleball.com.

We process your personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights.

2. Data we collect

Depending on the request or activity, we may process:

• Identification and contact data: name, surname, email address and phone number.
• Enquiry data: the information you provide when contacting us through forms, email or other available channels.
• Registration data: information needed to manage your participation in lessons, trials, sessions, tournaments and other activities, such as age category, playing level and availability.
• Administrative and payment data: information needed to manage fees and registrations and to issue receipts or invoices, where applicable.
• Technical browsing data: IP address and technical logs that may be generated when using the website, according to its configuration and the Cookie policy.

We only ask for the data needed for each purpose. Mandatory fields will be marked in the relevant form. If you do not provide them, we may not be able to handle your request or manage your registration.

Please avoid including health data or other especially sensitive information in general contact forms.

3. Purposes and legal bases

We use your data for the following purposes:

Answering enquiries and requests for information.

Where your enquiry relates to a possible registration or contract, processing is based on taking pre-contractual steps at your request. For other enquiries, it is based on the consent you give by sending them.

Managing registrations and providing the requested services.

We process the data needed to organise lessons, activities and events, manage your relationship with the club and send you operational messages about schedules, changes or incidents. The legal basis is the performance of the corresponding contractual or membership relationship.

Managing payments and complying with legal obligations.

Processing is based on the performance of the corresponding relationship and on compliance with the applicable tax, accounting and administrative obligations.

Sending promotional information about the club.

When you subscribe or expressly authorise it, we may send you news about lessons, events and activities. The legal basis will be your consent, which you can withdraw at any time by writing to info@elpuertopickleball.com or through the unsubscribe mechanism provided.

Consent to receive marketing will be separate from any registration or request for information.

4. Recipients and service providers

Your data may be accessed by:

• Authorised club staff who need to process it to answer enquiries, manage registrations and organise activities.
• Providers that supply services to the club, such as web hosting, email or administrative management, when their involvement is necessary and under the contractual conditions required by law.
• Financial institutions and payment providers, when they are involved in a transaction.
• Public administrations and competent authorities, where there is a legal obligation.

Technical providers of this website: www.hostinger.com/es

We will not publish your phone number or email address simply because you contacted the club or registered for an activity. If an activity requires sharing data with other participants, we will inform you beforehand of the conditions and the corresponding legal basis.

5. International transfers

There are none.

6. Data retention

We will keep your data for as long as necessary for the purpose for which it was collected:

• Enquiries: until they have been answered and any follow-up has ended.
• Registrations and relationship with the club: for as long as needed to manage your participation and the corresponding relationship.
• Administrative, accounting and tax documentation: for the legally required periods.
• Promotional communications: until you withdraw your consent or unsubscribe.
• Technical browsing data: for the periods corresponding to their purpose and, where applicable, those stated in the Cookie policy.

Where information must be kept to comply with legal obligations or deal with possible liabilities, it will be blocked as provided by law. Once the applicable periods have passed, it will be securely deleted.

7. Your rights

Under the terms of the regulations, you can:

• Access your personal data.
• Request the rectification of inaccurate or incomplete data.
• Request its erasure.
• Request the restriction of its processing.
• Object to processing where applicable.
• Request data portability where applicable.
• Withdraw your consent at any time, without affecting the lawfulness of processing carried out beforehand.
• Not be subject to decisions based solely on automated processing that produce legal effects or significantly affect you, except as provided by law.

You can exercise these rights by writing to info@elpuertopickleball.com and stating your request. If there is reasonable doubt about your identity, we may ask for the additional information needed to verify it.

We will reply within one month of receiving the request. Where necessary due to its complexity or the number of requests, this period may be extended by a further two months; in that case, we will inform you within the first month and explain why.

8. Cookies and browser storage

Information about the cookies and similar technologies used by this website, their purposes, duration and configuration options can be found in the Cookie policy.

Where your consent is required, it will be requested before installing or using non-essential technologies. You will be able to withdraw or change your preferences through the mechanism provided on the website.

9. Minors’ data

Registrations of minors in club activities must be handled with the involvement of their parents or legal guardians where appropriate.

Where processing is based on consent and the minor is under 14, authorisation from the person holding parental authority or guardianship will be required.

We will only ask for the data needed to manage the activity and the related communications.

10. League platform and external services

The liga.elpuertopickleball.com platform has its own privacy policy covering player registration, results, standings and the sharing of data to organise matches.

If you access external services, such as social networks or other linked platforms, processing by their owners will be governed by their respective privacy policies.

11. Security

We apply technical and organisational measures appropriate to the risk to protect personal data against unauthorised access, use, alteration, loss or disclosure.

Access to data is limited to the people and providers who need it for the corresponding functions.

12. Complaints

If you believe that the processing of your data does not comply with the regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

You can also contact us first at info@elpuertopickleball.com so that we can deal with your query.

13. Changes to this policy

We may update this policy to reflect changes in our services or in how we process data. The current version will show its update date and, where appropriate, we will inform you of any significant changes.